Systems Administrator

LinkLink Foundation, Inc. Published: January 15, 2019
Location
Norcross, GA
Job Type
Category

Description

Located in the LifeLink of Georgia Norcross Building, the Systems Administrator installs, supports, and maintains various information systems. Exercises a high level of customer service and responsiveness while installing new and/or expanding existing networks, systems, hardware, and software. The Systems Administrator monitors and maintains the information systems help desk and escalates high priority issues. 

RESPONSIBILITIES

  • Assist the Systems Administrator with administering the corporate LAN.
  • Plan and execute new information technology, finalize projects and deliver solutions in line with the department’s and company’s missions.
  • Maintain a high level of systems availability.
  • Install new software releases, system upgrades, evaluate and install patches, and resolve software-related problems.
  • Provide on-call and weekend maintenance support to maintain 24/7 service levels and ensure proactive response to alerts or service requests.
  • Configure network printing, directory structures, rights, and security on file servers.
  • Monitor and maintain the Cisco wireless network.
  • Respond to the needs and questions of network users concerning access to resources on the network and the operation of various software programs.
  • Perform troubleshooting to isolate and diagnose common network or systems issues.

REQUIREMENTS

  • 5+ years systems administration experience.
  • Acceptable combination of education, training, and experience normally acquired through completion of four years of college.
  • Demonstrated experience with Cisco networks, Microsoft Azure, and Microsoft 365 applications.
  • VMware experience.
  • Effective written and oral communication skills necessary for maintaining strong relationships with all departments.
  • Commitment to customer service throughout all levels of the organization.
  • Cisco wireless and Cisco ISE experience a plus.
  • Recent relevant Microsoft or Cisco certifications a plus.
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